Grow and Protect. Start with one, or both.
Our virtual office software comes in two parts. Grow finds your next customers. Protect vets them, onboards them and keeps you compliant, for virtual office clients and physical members.
Buy either on its own, use both together, and add Mail when you want the full mailroom. Pricing is per location and depends on your setup, so we talk it through with you on a discovery call.
Grow
Find customers
See the businesses forming around your locations that may need an address, a desk or an office, and reach them first. Buy it on its own or alongside Protect.
Pricing is per location and depends on your setup. Book a discovery call and we’ll talk you through the numbers for your locations.
- Local market insight around each location
- New companies that look like they’re run from home
- Where new companies are registering instead
- Letter templates and downloads with directors’ names
- Revenue calculator
Protect
Vet, onboard and stay compliant
Know who you’re working with, for virtual office clients and physical members alike, and keep the record to show for it.
Pricing is per location and depends on your setup. Book a discovery call and we’ll talk you through the numbers for your locations.
- A monthly allowance of due diligence checks for each location, enough for most centres
- Onboarding and vetting for virtual and physical members
- Risk assessments, ongoing monitoring and an audit trail
- Address Health
- Team training records and a compliance calendar
- Flag a concerning item of post for review
Mailadd-on
Run the mailroom
The full mailroom, added to Protect.
Pricing is per location and depends on your setup. Book a discovery call and we’ll talk you through the numbers for your locations.
- Log and match every item to the right customer
- Customer notifications
- Collection and forwarding records
- The full flag-for-review flow
The full Whoeverly set-up
Or take all three together: Grow, Protect and Mail. Find customers, vet and onboard them, stay compliant and run the mailroom, all on the same customer record.
Mail is included when you take Grow and Protect together.
Pricing is per location and depends on your setup. Book a discovery call and we’ll talk you through the numbers for your locations.
Book a discovery callA discovery call is free and doesn’t commit you to anything.
Getting set up
Guided set-up
One-off
A CAMS-qualified member of our team runs a consultation with you, helps you determine your risk levels, explores your set-up, helps you put suitable measures in place and sets up the system for you.
Self-service set-up
Free
Set yourself up with our guidance, at your own pace.
Enterprise: multiple locations or bespoke needs? Let’s talk.
Larger groups can talk to us about Enterprise.
- Integrations with your systems
- Custom workflows
- Multi-location reporting
- Priority support
Take back your virtual office income.
We’re anti-aggregator. We want workspace businesses to keep more of the income they earn.
An aggregator can bring you enquiries, then keep a share of the revenue for as long as each customer stays. Your team still answers the door, handles the post and carries the compliance work.
Grow finds the customers. Protect onboards them and keeps you compliant. You don’t need a middleman to run a virtual office service.
Using an aggregator? You may still need your own AML registration.
If you provide the address, an intermediary’s registration doesn’t automatically cover your business. HMRC treats these arrangements as a supply chain, and you stay responsible for your own supervision and due diligence.
What HMRC expectsHow much is going to your aggregator?
Put in your own numbers to see how much of your virtual office revenue goes to an aggregator each month and each year.
50% is an example starting point. Put in the share your own arrangement takes.
Going to the aggregator each year
£27,000
£2,250 a month
Book a discovery call to see how much of that you could keep with Grow and Protect.
Book a discovery callAn estimate from your own numbers, excluding VAT. It leaves out your own costs, such as staff time and mail handling.
Not sure where to start? Build your setup.
Choose what your operation needs and we’ll suggest Grow, Protect, Mail or a mix.
Your setup
3 needs selected
Suggested
Grow + Protect + Mail
Pricing is per location and depends on your setup. We’ll talk you through the numbers on a discovery call.
- Find new customers near my locations
- Onboard and vet new customers
- A full mailroom
A guide to the products, not a quote. We’ll confirm what’s included for your locations before you subscribe.
What’s included
| Feature | Grow | Protect | Mail add-on |
|---|---|---|---|
| Find customers | |||
| Local market insight around each location | Included | Not part of this product | Not part of this product |
| New companies near your locations | Included | Not part of this product | Not part of this product |
| Companies that look like they’re run from home | Included | Not part of this product | Not part of this product |
| Where new companies are registering | Included | Not part of this product | Not part of this product |
| Letter templates and downloads with directors’ names | Included | Not part of this product | Not part of this product |
| Revenue calculator | Included | Not part of this product | Not part of this product |
| Vet and onboard | |||
| Onboarding and vetting, virtual and physical members | Not part of this product | Included | Not part of this product |
| Monthly due diligence checks for each location | Not part of this product | Included | Not part of this product |
| Extra checks for busy months | Not part of this product | Included | Not part of this product |
| Risk assessments | Not part of this product | Included | Not part of this product |
| Stay compliant | |||
| Ongoing monitoring | Not part of this product | Included | Not part of this product |
| Recorded decisions and audit trail | Not part of this product | Included | Not part of this product |
| Address Health | Not part of this product | Included | Not part of this product |
| Team training tracking and certificates | Not part of this product | Included | Not part of this product |
| Compliance calendar and document library | Not part of this product | Included | Not part of this product |
| Flag a concerning item of post for review | Not part of this product | Included | Not part of this product |
| Mailroom | |||
| Log and match every item to the right customer | Not part of this product | Not part of this product | Included |
| Customer notifications | Not part of this product | Not part of this product | Included |
| Collection and forwarding records | Not part of this product | Not part of this product | Included |
| The full flag-for-review flow | Not part of this product | Not part of this product | Included |
| Set-up and support | |||
| Self-service set-up | Free, for every product | ||
| Guided set-up with a CAMS-qualified specialist | One-off, for every product | ||
| Introductory training in Learn | Free for everyone | ||
| Integrations, custom workflows, multi-location reporting and priority support | With Enterprise | ||
Each product is priced on its own, per location per month, and Mail is added to Protect. Mail is included when you take Grow and Protect together. The introductory courses in Learn are free for everyone.
How due diligence checks work
Protect includes a monthly allowance of due diligence checks for each location, which is enough for most centres. If you need more in a busy month, you can add extra checks. We’ll go through the allowance for your locations on a discovery call.
- Checks cover the identity verification and screening that Protect runs when you onboard and review customers.
- Extra checks only come into play when you go over your monthly allowance.
- Enterprise can have custom allowances and volume pricing.
MLRO as a Service
Optional add-on, by enquiry
An experienced MLRO service from Whoeverly, agreed separately from your plan. Scope and fees are by enquiry, and the responsibility arrangements are agreed with you in writing before anything starts.